01-08-2015, 01:01 PM
I've read many post, how Malama Market was overpriced but I never had a problem the price. The service was outstanding, from the managers to the baggers.
Today, I needed a few things so I went to Island Naturals and ended up spending $125. After the cashier gave me my receipt, she started to bag my groceries but then got distracted the man behind me. After about a 2 minutes she noticed that I was standing there and said "I'm done with you". I asked her about my groceries and she got upset and she it's the store policy that customers need to pack their own bags or use the boxes at the counter. I thought this was the most insane policy, so I call the store to speak with the manager or assistant manager, guess what, I was told they left for the day (4:30pm).
I'm not a lazy person but this store really needs some help with there management. The service is inconsistent. I was there 5 days ago and I didn't have this issues, the cashier was friendly and bagged my groceries without me asking. If you have a policy like this, shouldn't this be posted somewhere, maybe near the counter.
Humanity is not what you can get out of others but what you an give to others.
Today, I needed a few things so I went to Island Naturals and ended up spending $125. After the cashier gave me my receipt, she started to bag my groceries but then got distracted the man behind me. After about a 2 minutes she noticed that I was standing there and said "I'm done with you". I asked her about my groceries and she got upset and she it's the store policy that customers need to pack their own bags or use the boxes at the counter. I thought this was the most insane policy, so I call the store to speak with the manager or assistant manager, guess what, I was told they left for the day (4:30pm).
I'm not a lazy person but this store really needs some help with there management. The service is inconsistent. I was there 5 days ago and I didn't have this issues, the cashier was friendly and bagged my groceries without me asking. If you have a policy like this, shouldn't this be posted somewhere, maybe near the counter.
Humanity is not what you can get out of others but what you an give to others.
Humanity is not what you can get out of others but what you an give to others.