Lava zone 1 and 2 Insurance in Action

[steve1]

The link to the justice.org pdf file didn't work, but I found links to both the short and long form of the reports which you can view here:
http://www.demayolaw.com/files/top10worst.pdf
(short report)
And here:
http://www.badfaithinsurance.org/referen.../1000a.pdf
(long report)