01-18-2015, 04:13 AM
I pay $185 month for internet, TV and home phone through Comcast. They sent a notice in November saying they were going to raise rates. I've been with Comcast for a long time and think I pay more than enough so I called them. I spoke to their sales department, was very polite and noted that "I have been a loyal long time customer but there were some really good rates out there from other providers. I'd like to stay with them but the cost is too much. What can you do to keep my business?" They ended up lowering my rate (was approx $205) and upgrading my TV package to the highest tier - essentially every channel (was middle tier). This worked so well I did it for my parents when I was there for Christmas and it inspired me to try it with my cell provider. That went from $75/month to $45.
Long story short - doesn't sound like what they are charging you is crazy out of line but if you've been with them for some time don't hesitate to call them up and politely ask for a better deal. Worst they can say is no.
Long story short - doesn't sound like what they are charging you is crazy out of line but if you've been with them for some time don't hesitate to call them up and politely ask for a better deal. Worst they can say is no.