02-05-2015, 09:15 AM
Birchl - We have gone to the office on numerous occasions.
A woman who is the office staff,says every time since we are not paid dues members according to her computer she can not help us.We have shown her our canceled check that they did cash and she said we must again repay as she has no record OR pay with pay pal or pay her cash.
She is the one who chain smokes and is constantly on her cell phone outside the door.
We have called and even FAX'd and no calls have ever been returned.
We have asked this member of the staff to please refrain from smoking around us as it aggravates our medical conditions and also cell phones make my husbands pace maker go crazy.
She has informed us personally we are not welcome there,so instead of going through all the drama and distrust of dealing with the office staff,we made the conscious personal choice not to further any drama's they have approved amongst themselves as to what is acceptable when dealing with the elderly and local residents.
We read the Hilo Trib waiting yearly for their ad's placed seeking contractors and others to help each organization and for several years there have been none.
Do you Birchl have any suggestions for us as to communicate more clearly with the office staff as you have mentioned?
It is not just us or our ohana,but many other local long time lots owners and residents who are just fed up.
Back when over the $100K a year was coming in for roads,the volunteer dues fee structure was only $30.00 a year.Prior to that it was $25.00 a year and never any problems.
In addition, Road 9 is part of pavement,from the "T" to almost Road C .Yet nothing has been done to that pavement or shoulders for over 4 years.
Mrs.Mimosa
A woman who is the office staff,says every time since we are not paid dues members according to her computer she can not help us.We have shown her our canceled check that they did cash and she said we must again repay as she has no record OR pay with pay pal or pay her cash.
She is the one who chain smokes and is constantly on her cell phone outside the door.
We have called and even FAX'd and no calls have ever been returned.
We have asked this member of the staff to please refrain from smoking around us as it aggravates our medical conditions and also cell phones make my husbands pace maker go crazy.
She has informed us personally we are not welcome there,so instead of going through all the drama and distrust of dealing with the office staff,we made the conscious personal choice not to further any drama's they have approved amongst themselves as to what is acceptable when dealing with the elderly and local residents.
We read the Hilo Trib waiting yearly for their ad's placed seeking contractors and others to help each organization and for several years there have been none.
Do you Birchl have any suggestions for us as to communicate more clearly with the office staff as you have mentioned?
It is not just us or our ohana,but many other local long time lots owners and residents who are just fed up.
Back when over the $100K a year was coming in for roads,the volunteer dues fee structure was only $30.00 a year.Prior to that it was $25.00 a year and never any problems.
In addition, Road 9 is part of pavement,from the "T" to almost Road C .Yet nothing has been done to that pavement or shoulders for over 4 years.
Mrs.Mimosa