05-19-2015, 02:14 AM
To be clear, my Samsung is a great TV, and still works. At least for now. It has features that other TV's I looked at lacked. The batteries Samsung provided for the remote may not have been the best however. Perhaps a coincidence, perhaps a sign of poor cost-saving decisions managers made that could, in the end, diminish their product's reputation. For me, extended warranties seem like a sales and profit-making strategy which depends on buyer insecurities. I personally feel products should be manufactured with sound engineering from the start so that their life-span is in accordance with their purpose. The extended warranty offer which is sprung on buyers at checkout is an underhanded gimmick in my mind, and disingenuous at best. Why would a "reliable" product be sold with the cloud of eminent failure as a looming threat to the customer's satisfaction?