Amazon S-L-O-W shipping

[Lee M-S]

Two orders in a row, they won't tell me WHEN it will ship until I email and scold them--then it ships the next day. I don't have Prime, and mostly order things that ship free.

Here's the response I got to the inquiry on my last order (I added some bold so you can see we aren't alone):

The in-stock avail is for inventory avail in an Fulfillment center is somewhere, but not necessarily from the Fulfillment center that’s shipping the items.

Once the items are all avail to ship from that Fulfillment center, they will be shipped out. The order should also update from unknown before it ships.

However we've already forwarded feedback to our shipping department--I know they'll want to hear about your experience. We're aware that our choice of delivery services reflects on our business as a whole, and we appreciate your feedback.

Since many of our customer were asking about this currently we're working on this to improve our services.

I understand that this kind of situation will make you frustrated but I assure that situation will be rectify soon.