03-22-2006, 05:12 PM
A bit of good news today, and no my van isn't here yet. When I called Matson this morning and found out that my van missed the barge again, I lucked out and got a cs rep that actually helped me out. She notified her manager about the situation and ended up getting my van unpacked from the container it was in and put in line for next Monday's barge. Also she made sure that I got hooked up with a rental vehicle(Chevy Trailblazer) for the next coulpe of weeks on them. So at least I got some wheels while I'm still waiting for my van.
Aloha,
Mark
Aloha,
Mark