11-06-2017, 07:52 AM
Just to close the loop, I submitted an online order on Saturday 11/4 and website said I'd get a call back on next business day. Monday 11/6 (next business day) at 11:30 a.mm I got call from Hawaiian Tel to follow up on my internet order, and service is scheduled for install first week of December. Rep offered me TV until she realized I was in Keaau, then said only internet is available at this time. Our combined monthly bill for phone and internet will increase by about $10, but we're going from 15 Mbps internet to 300 Mbps.