11-10-2017, 11:31 AM
So, back to the "No Ryobi tools for you!" portion of this thread...
Shortly after buying the chainsaw I bought a Ryobi weed whacker. I'm happy with our gas model but the wife can't use it and most of our frequent needs are light duty anyway. Since they don't sell the "whacker only" (without yet another charger and battery) in stores, and they don't ship the "whacker only" to Hawaii, I had to order the whacker from the customer service desk using their freight forwarder.
The ordering process was actually pretty easy after waiting in line for 10 minutes, though the sales tax was about twice what our GET tax is. BUT, there is no shipping charge, so that is a plus.
I ordered the whacker several weeks ago and hadn't heard anything from them, although they did tell me it could be 4-6 weeks. I was at HD today for a different reason and wondered if it might be there.
Unfortunately, they couldn't tell me if they had the whacker or not. Because I forgot to bring in my order number (and they couldn't look it up) it's anybody's guess if the whacker is here or not. Apparently, there is no way to "go look for it" either.
They were polite and accommodating ("you can call with your order number") but the lesson learned here is don't lose your order number. I should have taken a picture of it so it was on my phone.
Shortly after buying the chainsaw I bought a Ryobi weed whacker. I'm happy with our gas model but the wife can't use it and most of our frequent needs are light duty anyway. Since they don't sell the "whacker only" (without yet another charger and battery) in stores, and they don't ship the "whacker only" to Hawaii, I had to order the whacker from the customer service desk using their freight forwarder.
The ordering process was actually pretty easy after waiting in line for 10 minutes, though the sales tax was about twice what our GET tax is. BUT, there is no shipping charge, so that is a plus.
I ordered the whacker several weeks ago and hadn't heard anything from them, although they did tell me it could be 4-6 weeks. I was at HD today for a different reason and wondered if it might be there.
Unfortunately, they couldn't tell me if they had the whacker or not. Because I forgot to bring in my order number (and they couldn't look it up) it's anybody's guess if the whacker is here or not. Apparently, there is no way to "go look for it" either.
They were polite and accommodating ("you can call with your order number") but the lesson learned here is don't lose your order number. I should have taken a picture of it so it was on my phone.