02-14-2018, 12:51 PM
I like HPM. Friendly, knowledgeable people. Prices are often as good or better than Home Depot. There are two things that put their retail business at a disadvantage: first you can't see all their products in a warehouse format like in HD; you have to go to each department. Second, and more significantly, they badly need to upgrade their computer system. They seem to often have troubles with it, and returns are often painful, while at HD it's an in and out proposition. To be fair, HD often gets congested and you have to wait in line.
Often I pass HPM in favor of HD, and I'm not sure why exactly. I guess it's just nice to be able to get a 2x6 and also a tube of caulk all in one go. Not sure how HPM could change without getting a larger retail space. Then again, most of their business seems to be with large scale building material delivery.
Often I pass HPM in favor of HD, and I'm not sure why exactly. I guess it's just nice to be able to get a 2x6 and also a tube of caulk all in one go. Not sure how HPM could change without getting a larger retail space. Then again, most of their business seems to be with large scale building material delivery.