07-12-2018, 04:06 AM
"You’re probably not being targeted. When I renewed last year, I went online to check what documentation was required. I called the Pahoa DMV station to confirm. I took all of that info with me, and more for good measure. The person at the desk shuffled through a folder full of paperwork and then claimed I needed something additional"......
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This was pretty close to my own adventure! I needed to pay my car registration and my Driver's license would be expiring in 1 month, so I thought I'd handle both at one visit.
Although I went on line to verify doc.s required, I was short 1 proving my physical address or mailing address. So, I went home, sorted thru my paperwork and added 2 more doc.s for good measure.
I returned the following week with my filled out application (which luckily I had not dated), along with my stack of legal doc.s that included everything but the shadow of my refrigerator.
As the lady completed inputting my info into her computer, her computer froze. She said , well let's take the picture and eye test. O.K. , I smile for the camera and then I begin the eye test. She tells me to read line 1. All I can see is lighted squares. I say that there is nothing to read. She says read line 2. I say there are no lines to read, just a grid with colors on the left. She says read line 4. "There's nothing there!!!", I say . She tells me she is sorry but now I need certification from an eye Dr......highlights the areas of a yellow card that must be filled out by my Doctor and hands it to me!
I drove immediately to tropic Care at Keaau High and entered "their system" for my free eye exam. By the way, what a wonderful community service! I was there for 4 hours total. No problem with my eyes, but the Doctor I saw was not "licensed to practice in the State of Hawaii", he could not fill out my Certificate of Eye Exam. So back home, on the phone calling for the soonest appt. I could find. The following week, I once again had a complete eye exam. The Doctor filled out my precious yellow card and back home I went. The next day, I once again went to Pahoa DMV only to read the sign that they were closed until further notice (mainframe problem)! The following week, I returned with everything once again. I had a different woman, friendly, helpful. I told her that it was my 4th attempt at renewing my license, told her all that had occurred and handed her my yellow Certificate of Eye Examination which clearly stated "No restrictions".
She efficiently processed my paperwork and I walked out with my temporary. Just yesterday, I received my license in the mail. I must say I was surprised as I was totally expecting it to get lost in the mail!!!
This fiasco added weeks to obtaining my Driver's License renewal. I strongly suggest that people start the process well in advance of license expiration date ......just in case you might have the fun in store for you that I experienced!