08-19-2018, 06:11 AM
I was told the same thing as terracore - if there is an outage at your house, it needs to be reported.
When I called the first few times yesterday, the recording said 'outage in Orchidland and Mt. View' , which is too general to make sure they know about my area. OLE is oddly shaped, and I'm located at the Aulii end of 40th, over 7 miles away from the Mt. View side. When I was finally able to get through to a person ( about 7:30pm ), she sounded surprised I was still dark. My power came on shortly after.
As a related note, I need to voice how unhappy I am that the copper phone wires on my street were replaced with fiber. Previously, when power went out, I still had phone service, which was enormously helpful to figure how widely an outage extended. During the aftermath of Iselle, I had no power for 12 days, but lost phone for less than a day, and became a 'call family on the mainland' hub for the duration. I could put it on speaker, and do other things while on hold for a long time. Now, the first several times I called, there was 'no service' in my area at all, and I had to drive miles to get a signal. When I'm placed on hold, I have to watch my battery run down while listening to the same slack key songs over and over. Not all new technology is better than what it replaced.
When I called the first few times yesterday, the recording said 'outage in Orchidland and Mt. View' , which is too general to make sure they know about my area. OLE is oddly shaped, and I'm located at the Aulii end of 40th, over 7 miles away from the Mt. View side. When I was finally able to get through to a person ( about 7:30pm ), she sounded surprised I was still dark. My power came on shortly after.
As a related note, I need to voice how unhappy I am that the copper phone wires on my street were replaced with fiber. Previously, when power went out, I still had phone service, which was enormously helpful to figure how widely an outage extended. During the aftermath of Iselle, I had no power for 12 days, but lost phone for less than a day, and became a 'call family on the mainland' hub for the duration. I could put it on speaker, and do other things while on hold for a long time. Now, the first several times I called, there was 'no service' in my area at all, and I had to drive miles to get a signal. When I'm placed on hold, I have to watch my battery run down while listening to the same slack key songs over and over. Not all new technology is better than what it replaced.