Pho'19 opening in Pahoa

[Lodestone]

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Originally posted by RWR

you should have told them anyway instead of coming here to bitch about it when they cannot even defend themselves or learn from constuctive criticism. Another local business destroyed by before they have a chance to get off the ground .. You people just don't realize the damage u doing to good folks who want to give they dreams a go. Maybe the are new to the business.

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Wait, what? A few mixed reviews on Punaweb and they are destroyed? Should Yelp and Google be banned from reviewing them as well? Nonsense. I appreciate TC's review... we're here to help each other find good food, not to teach new restaurants Business 101. But on that subject, some tips for a new restaurant from a former busboy/dishwasher/cook:

1. To have any chance at all, you have to go above and beyond in your first year. Offer huge portions. Smile and wave. Fawn and fuss. Offer more than one napkin. No stink eye. You are going to lose money while you build your customer base; that's just the way it goes.

2. Most new restaurants fail. Like 90%. Only open if you really like your odds.

3. Do not open a restaurant in a location that has just lost half its customers due to lava flow.

4. Do not open a restaurant in a location less than a mile from a new mall under construction featuring half a dozen new restaurants.