09-03-2007, 05:34 AM
We ventured to the Tsunami Museum this past week to see what it featured.
There were a group of five visitors walking in front of us, and they were unsure ( as were we) which door to go in. The confusing part comes due to the side entrance/exit appears more visitor friendly than the bayfront entrance.
We all make it inside,to stand around and look at each other. No greeting, nada. A lady walks up, stands behind the desk, the visitors ask if it is free ( they had been told at another store downtown that it was). The museum rep. said no, so the visitors walked,not wanting to spend the $7 person.
We finally pay, are led to the "vault" to view a film.
The interviews involving the Tsunami survivors were extremely interesting, especially the school teacher from Laupahoehoe. We just werent quite sure why the film seemed more geared to locals, in explaining "what to do in a tsunami"- good info. but not sure how it fits into an historical account.
The film ends, no museum rep. anywhere to be found. We get up ,turn on the lights so we and other folks can see to get out. Everyone heads out into the museum , more confusion.
There is a great deal of info, pics, etc displayed, but there is no oganization.Items are scattered about in such a fashion, you really have no idea where to go, what to do, just a hodge podge in every square inch. We and the visitors just mill around as one museum rep.is on the phone discussing what items to have at an upcoming party, and the other rep. reading.
The visitors leave, we leave shortly thereafter.
Overall we felt it was pretty poor experience. No customer service and a lack of respect from the museum reps. for the tsunami victims and their families.
Greg
There were a group of five visitors walking in front of us, and they were unsure ( as were we) which door to go in. The confusing part comes due to the side entrance/exit appears more visitor friendly than the bayfront entrance.
We all make it inside,to stand around and look at each other. No greeting, nada. A lady walks up, stands behind the desk, the visitors ask if it is free ( they had been told at another store downtown that it was). The museum rep. said no, so the visitors walked,not wanting to spend the $7 person.
We finally pay, are led to the "vault" to view a film.
The interviews involving the Tsunami survivors were extremely interesting, especially the school teacher from Laupahoehoe. We just werent quite sure why the film seemed more geared to locals, in explaining "what to do in a tsunami"- good info. but not sure how it fits into an historical account.
The film ends, no museum rep. anywhere to be found. We get up ,turn on the lights so we and other folks can see to get out. Everyone heads out into the museum , more confusion.
There is a great deal of info, pics, etc displayed, but there is no oganization.Items are scattered about in such a fashion, you really have no idea where to go, what to do, just a hodge podge in every square inch. We and the visitors just mill around as one museum rep.is on the phone discussing what items to have at an upcoming party, and the other rep. reading.
The visitors leave, we leave shortly thereafter.
Overall we felt it was pretty poor experience. No customer service and a lack of respect from the museum reps. for the tsunami victims and their families.
Greg