12-29-2019, 05:08 PM
After placing and/or attempting to place numerous orders in the last couple of months that would not provide any shipping date information I called Amazon and asked what the heck was going on with my Prime membership? The CS rep went thru a few orders with me and he saw the same thing. Who orders from Amazon Prime with no idea as to when the item will arrive? The items that would provide shipping info were approx 2 months out even though were in stock. He didn't get it either, they had not been briefed as to what was going on with Hawaii orders and no one could tell him while he put me on hold. What did he then do? Gave me a full refund on Prime, over $100 which was almost up for renewal, he refunded the entire year for me. Since then I get much better shipping without Prime, go figure.