01-05-2020, 03:48 PM
Lawsuits are so ugly and stressful. As the article said all it took was one new employee to decide to ignore the rules thinking it was the best thing, and the slug got into the sandwich. There are many other ways to bring about change cooperatively than to severely penalize the owner who appears to be doing his best. But like I said there is a manager there who says "it happens" when a slug is found in food. That response is not acceptable in my opinion. Personally I think restaurants need more RLW protocol coming from the experts.