01-18-2020, 07:02 AM
Yes, there is indeed a larger overall issue, Carey. I did not know that you had already started a correction process, and your experience up to this point is no surprise to me at all. FWIW, they did tell me to ignore the bills that they couldn't seem to stop sending, and they did keep a promise not to send things to collection. Don't be surprised when somebody hijacks this thread shortly to describe the decline in services available at Kaiser Hilo and the decline in quality of what remains.