08-14-2007, 01:31 PM
Lotus,
As you can tell from everybody's varied responses, there is no one perfect company for everybody. No service is going to work everywhere on this island. The best thing you can do is decide what areas you need the service to work in, such as home, work, areas of frequent recreation. Then check with the carrier directly to see how their service works in each of those places. Also keep in mind that coverage is likely the most important factor but not the only factor. Keep in mind value (what you get for what you pay). Customer service is really a close second to coverage in my book. Sprint just happens to come in very low in both categories here. I would recommend checking out AT&T, Verizon, and T-Mobile. T-Mobile and Verizon have great to very good customer service. AT&T and Verizon seem to have the best reputation for coverage in Puna but that can be misleading. T-Mobile actually roams off of AT&T towers in Puna and Kau (for free) if there is no service of their own. Also, they are putting up towers as one of the previous posts mentioned. I will disclose that I happen to work for T-Mobile but don't let that influence you. Do your own research and decide what's best for YOU. Whats right for one person isn't necessarily right for the next.
Edited by - adam79 on 08/14/2007 17:36:04
As you can tell from everybody's varied responses, there is no one perfect company for everybody. No service is going to work everywhere on this island. The best thing you can do is decide what areas you need the service to work in, such as home, work, areas of frequent recreation. Then check with the carrier directly to see how their service works in each of those places. Also keep in mind that coverage is likely the most important factor but not the only factor. Keep in mind value (what you get for what you pay). Customer service is really a close second to coverage in my book. Sprint just happens to come in very low in both categories here. I would recommend checking out AT&T, Verizon, and T-Mobile. T-Mobile and Verizon have great to very good customer service. AT&T and Verizon seem to have the best reputation for coverage in Puna but that can be misleading. T-Mobile actually roams off of AT&T towers in Puna and Kau (for free) if there is no service of their own. Also, they are putting up towers as one of the previous posts mentioned. I will disclose that I happen to work for T-Mobile but don't let that influence you. Do your own research and decide what's best for YOU. Whats right for one person isn't necessarily right for the next.
Edited by - adam79 on 08/14/2007 17:36:04