03-09-2008, 06:46 PM
I just returned to Maui after another visit to Hilo where I made sure I revisited Kaleo's Restaurant as I was so delighted with my 1st visit 7 weeks ago and had shared my experience on this forum.
Before my entry tonight, I couldn't help not reading the previous entry by KAPOHOCAT. I must share that my visit last night was just as pleasant as my first and certainly not even close to the comments left by KAPOHOCAT. KAPOHOCAT appears to have taken extra effort & pleasure in trashing this establishment but I cannot help but counter these comments after my experience just last night.
I was greeted by John in the parking lot with a smile & a handshake and he appeared to have even remembered me from 7 weeks ago. It was nothing but continued friendliness from the entire staff thereafter. The manager went out of her way to suggest menu items suitable to my low-carb diet. The salad & calamari appetizer was excellent as was the fish special of the night. The food was just as SUPERB as I remembered and so was the service. I was checked on frequently enough even though it was quite busy. My water glass was never empty. What can I share except that it is obvious you need to visit this restaurant and make your own decsion rather than relying on that of KAPOHOCAT who appears to think (s)he may be the Simon Cowell of restaurant critics.
I'm sure that everyone has gone to a restaurant to find items missing....big deal. My guess is that a smaller sized restaurant like Kaleo's probably keeps their 'fresh' products to a manageable-sized limit due to space & refrigeration confinements. I would much rather be served 'fresh' dishes and even be told they are out of some items rather than be served by a restaurant who has a large surplus of frozen foods but hardly run-out. A busy night or weekend can make a larger impact on an establishment the size of Kaleo's but I personally value their honesty.
I have not agreed with anything mentioned previous by KAPOHOCAT. My 2nd visit was just as outstanding and friendly as my first. To see the same faces also told me that Kaleo's has a good thing going. John, Yeshua, Tasha, Peter, Tammy & Greg, you guys 'ROCK'..... I don't care what KAPOHOCAT says. Obvious 'kudos' to owner / manager, Leslie, who keeps this team performing at an oustanding level and also continuing to see that customers are treated as 'ohana'. Again I say....Kaleo's No Ka Oi!!
Service: 10 out of 10
Food: 10 out of 10
Ambience: 10 out of 10
Friendliness: 15 out of 10 !!!!
Before my entry tonight, I couldn't help not reading the previous entry by KAPOHOCAT. I must share that my visit last night was just as pleasant as my first and certainly not even close to the comments left by KAPOHOCAT. KAPOHOCAT appears to have taken extra effort & pleasure in trashing this establishment but I cannot help but counter these comments after my experience just last night.
I was greeted by John in the parking lot with a smile & a handshake and he appeared to have even remembered me from 7 weeks ago. It was nothing but continued friendliness from the entire staff thereafter. The manager went out of her way to suggest menu items suitable to my low-carb diet. The salad & calamari appetizer was excellent as was the fish special of the night. The food was just as SUPERB as I remembered and so was the service. I was checked on frequently enough even though it was quite busy. My water glass was never empty. What can I share except that it is obvious you need to visit this restaurant and make your own decsion rather than relying on that of KAPOHOCAT who appears to think (s)he may be the Simon Cowell of restaurant critics.
I'm sure that everyone has gone to a restaurant to find items missing....big deal. My guess is that a smaller sized restaurant like Kaleo's probably keeps their 'fresh' products to a manageable-sized limit due to space & refrigeration confinements. I would much rather be served 'fresh' dishes and even be told they are out of some items rather than be served by a restaurant who has a large surplus of frozen foods but hardly run-out. A busy night or weekend can make a larger impact on an establishment the size of Kaleo's but I personally value their honesty.
I have not agreed with anything mentioned previous by KAPOHOCAT. My 2nd visit was just as outstanding and friendly as my first. To see the same faces also told me that Kaleo's has a good thing going. John, Yeshua, Tasha, Peter, Tammy & Greg, you guys 'ROCK'..... I don't care what KAPOHOCAT says. Obvious 'kudos' to owner / manager, Leslie, who keeps this team performing at an oustanding level and also continuing to see that customers are treated as 'ohana'. Again I say....Kaleo's No Ka Oi!!
Service: 10 out of 10
Food: 10 out of 10
Ambience: 10 out of 10
Friendliness: 15 out of 10 !!!!