07-08-2008, 04:01 PM
I like HFS a lot better than CU Hawaii in Keaau. I had to take a check in there (CU HAWAII) and there was no one to help me when I had a question. Also the fact that there are 3 in my world and 1 in waimea and a few in kona is nice.
Two weeks ago, I forgot my wallet and ATM card/cash/visa at home in Kapoho. I walked into HFS and said I need a big favor - I told the teller the story - and she said no problem, Mrs Dumond, how much do you need? I had not prefaced the conversation with her with my name. She remembered it and saved me from a wasted hr or more! She did not hassle me at all. I was completely surprised as once before that happened at bank in Hilo that I had banked at for more than 10 years - and they wouldn't even pull my signature card to do it.
I dont need much from a financial institution - I put money in, I take money out. But once in awhile it sure is nice to know that they know who you are. (so think about that BOH! Oopps ! Did I say their name?)
Two weeks ago, I forgot my wallet and ATM card/cash/visa at home in Kapoho. I walked into HFS and said I need a big favor - I told the teller the story - and she said no problem, Mrs Dumond, how much do you need? I had not prefaced the conversation with her with my name. She remembered it and saved me from a wasted hr or more! She did not hassle me at all. I was completely surprised as once before that happened at bank in Hilo that I had banked at for more than 10 years - and they wouldn't even pull my signature card to do it.
I dont need much from a financial institution - I put money in, I take money out. But once in awhile it sure is nice to know that they know who you are. (so think about that BOH! Oopps ! Did I say their name?)