07-16-2008, 07:46 AM
Rob, from what I've heard, I *think* that PunaWeb is being hosted by an ISP & it's *their* server that's going kaflooey. Meaning, you don't phsycially have a PW server that's sitting under your desk buzzing away. You pay someone each month & they let you put PunaWeb on their servers, yeah?
IF so..
Typically, your Host should get a new/different/WORKING server & move Punaweb to the stable server at no cost to you. You pay them to have your site up and running 24/7, so it's their responsibility to have working hardware & such.
In the real world that doesn't always happen, cuz servers cost money
It's totally legit for you to ask them to move PW to a stable server if this happens again. If they say they can't ask why.
IF so..
Typically, your Host should get a new/different/WORKING server & move Punaweb to the stable server at no cost to you. You pay them to have your site up and running 24/7, so it's their responsibility to have working hardware & such.
In the real world that doesn't always happen, cuz servers cost money
It's totally legit for you to ask them to move PW to a stable server if this happens again. If they say they can't ask why.
* I'd rather fail at happiness than succeed at misery *