09-12-2009, 06:55 AM
welcome to West Point's web of lies...we got the runaround too...same lies, it's in Hilo...it's in Kona...it was someone else's stuff...on & on & on....in the end,we finally got our stuff a month after the initial date they PROMISED.And also,we had 2 days to unload,not the week they PROMISED,before they came back to get the container.It was ridiculous & we had to go & re-buy basics...pots,air mattress,pilows,blankets,plates,utensils,etc just to be able to get by until we could have our stuff.A bunch of lying weasels,who have gotten very good at their lies...they string you on & are very very nice on the phone,telling you what you want to hear,but basically...you wait! As for door to door....forget it! The container is dropped off & you are left to your own way of unloading....warning: do not use their guys...they are union & will cost you a fortune. We got 2 young strapping lads,who were friends of friends,to do it all....took 2 hours or so & gave them $70 each & they were totally cool. Sorry this happened to you,but like others have said here....welcome to Hawaiian time.