quote:
Originally posted by Obie
KathyH, you are always going to be KathyH !!
and it's Obie acting unnecessary again. [:0] Shocking.
I made a simple request on what I'd like to be called, most would not take issue with it, but you're special that way. [
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If you look at my posts on the bank with less prejudice, you would see that I said I don't want to argue with anyone about it, because we all have our experiences. Cat's experiences count, yours count, and mine count too.
What kind of procedures should the bank have implemented, out of curiosity?
As I said, I worked my way through school as a teller. Tellers handle thousands of dollars every day. The primary control over a teller's misappropriation of cash funds is for the teller to be "in balance" at the end of the day. The record of transactions comes up with an amount the teller should have in the drawer. Teller counts cash. The two should match.
Normally the customer fills out a check or a savings withdrawal to withdraw cash, and the teller can't alter that, so not sure how this was conducted without more details. If a customer signs off on a cash withdrawal he is not making, that's not going to show up in a balance error, because the paper trail does reflect how much cash left the drawer.
It would only be caught when the customer notices what is going on ... which it was.
If you want to believe that's an indictment of the specific bank, that's your right ... and it's my right not to share your opinion without you getting all bent about it.
If you want to dislike a bank because of an experience from over 35 years ago, feel free!
Is it OK if I make up my own mind about it?
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