Posts: 118
Threads: 48
Joined: Jan 2008
Got the call from BOA that they are sending another new card/number.
Some un-named retailer was hacked. Getting to be a habit. Nothing is
really safe. Compromised, a nice way of saying "we are screwed". The end of the month it will change over to Hawaiian Miles Master Card anyway.
Posts: 14,145
Threads: 424
Joined: Aug 2012
Punchline: anti-fraud technology exists, the rest of the world has been using it for a decade, US banking/retail sectors said "too expensive, fraud is cheaper".
USA! USA!
Posts: 71
Threads: 12
Joined: Jul 2013
The best, cheapest way to protect yourself is to freeze your credit. $5 at each of the 3 agencies online and nobody can run your credit without your permission.
Posts: 4,341
Threads: 100
Joined: Mar 2014
I believe you are misplacing your anger.
This wouldn't be the bank's fault. It was most likely a merchant that you recently used. Generally, what happens at the smaller merchants is that an employee simply steals your credit card info and promptly uses it to purchase on-line merchandise or pre-paid debit cards, etc. Changing banks WILL NOT prevent this from happening again.
Also, just because your credit card info was stolen, does not mean you are "screwed". Credit card laws prevent the bank from making you pay for the stolen amounts. A stolen credit card number does not equal identity theft, which is a whole different issue.
Posts: 14,145
Threads: 424
Joined: Aug 2012
quote:
Credit card laws prevent the bank from making you pay for the stolen amounts.
Right -- and your time is "free", so there's zero monetary loss involved in getting these matters cleared up. "Your call is important to us; please continue to hold..."
The NSA can retain an entire country worth of phone calls for 30 days, but a secure banking system is "too complicated, too expensive, not worth the effort"?
Pretty sure my anger is correctly focused, thank you.