09-10-2016, 11:47 AM
Back in February, I contracted with a local small Puna company (that was recommended by this forum, but that I do not wish to name at this time) to install a 21-panel grid-tie system for $21,000. I paid a $2000 deposit. After numerous delays (they forgot about me; they forgot to file the permit, etc.) his crew (which was excellent, I should add) completed installation on June 5. Next step: HELCO inspection, approval, and flip the switch. But, the next step never comes. I email, I call. No response. I chatted with a HELCO rep; was advised that sometimes this step take months.
Last week, the contractor calls to inform me that HELCO is no longer accepting applications for grid-tie systems and tries to sell me on a battery backup system for an additional $18,000. This goes very poorly for him, as I offer instead to have him refund my deposit and come and get his panels. I called HELCO the next day and found out that indeed, Hawaii Island had reached its 5MW "ceiling" for grid-tie systems back on August 23. Furthermore, they had no record of any application of any kind for my property.
Ensuing conversations with the contractor reveal that the fault lies with his "paperwork guy". He tries to sell me a cheaper battery-backup system for an additional $13,000. That goes very poorly for him.
Next day, I talked to HELCO about the possibility of applying for a "Customer Self-Supply" system, which would not give me any credit for electricity I supplied to the grid, but would at least allow me turn on my system and get free daytime electricity. Not an option, per their policy (the allure of free electricity did not appeal to them). I asked if their Customer Grid Supply program might be revived in the future, and they admitted that was a strong possibility, and that I should get my application in ASAP as it would be first come, first served. I instructed the contractor to initiate this.
To his credit, the contractor has offered to remove the system and refund my deposit. It may well come to that, but it seems a terrible waste and I really don't want to amble down this road again. I'm not inclined to do an off-grid system unless batteries get cheaper and last longer. Any thoughts on where I should go from here, and whether HELCO is likely to accept more grid-tie systems next year, or was just interested in getting me off the phone?
As always when discussing solar energy, please refrain from heated tangents regarding climate change, fracking, Congress, Big Oil, hippies, geothermal, Islamic terrorism, and space-based solar. Thanks in advance.
Last week, the contractor calls to inform me that HELCO is no longer accepting applications for grid-tie systems and tries to sell me on a battery backup system for an additional $18,000. This goes very poorly for him, as I offer instead to have him refund my deposit and come and get his panels. I called HELCO the next day and found out that indeed, Hawaii Island had reached its 5MW "ceiling" for grid-tie systems back on August 23. Furthermore, they had no record of any application of any kind for my property.
Ensuing conversations with the contractor reveal that the fault lies with his "paperwork guy". He tries to sell me a cheaper battery-backup system for an additional $13,000. That goes very poorly for him.
Next day, I talked to HELCO about the possibility of applying for a "Customer Self-Supply" system, which would not give me any credit for electricity I supplied to the grid, but would at least allow me turn on my system and get free daytime electricity. Not an option, per their policy (the allure of free electricity did not appeal to them). I asked if their Customer Grid Supply program might be revived in the future, and they admitted that was a strong possibility, and that I should get my application in ASAP as it would be first come, first served. I instructed the contractor to initiate this.
To his credit, the contractor has offered to remove the system and refund my deposit. It may well come to that, but it seems a terrible waste and I really don't want to amble down this road again. I'm not inclined to do an off-grid system unless batteries get cheaper and last longer. Any thoughts on where I should go from here, and whether HELCO is likely to accept more grid-tie systems next year, or was just interested in getting me off the phone?
As always when discussing solar energy, please refrain from heated tangents regarding climate change, fracking, Congress, Big Oil, hippies, geothermal, Islamic terrorism, and space-based solar. Thanks in advance.