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I've noticed a Hawaiian Telcom crew with three lift-equipped trucks working here in upper Fern Forest recently. Spoke to the guys when they showed up here on my road yesterday—he told me that they are installing "state of the art" fiberoptic cable for broadband (and other services?). He estimates that the installation will be completed and service will be available to us here in October. At last. Hope it will be better and more affordable than the Satellite service some of my neighbors have.
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We've had the same in Seaview. Still copper to individual homes. Unfortunately we'll be getting max speeds of 15 Mb which is about 98.5% slower than available in some of Hilo and much of the mainland. Better than 0 I guess.
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Still copper to individual homes
The problem with Seaview isn't the last-mile copper, it's the lack of a fiber uplink from the RDSLAM.
Telcom is not going to deploy fiber-to-the-home for $47/month.
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The tech I talked to claimed that there is no faster BB currently available, and that the speed (depending on your package) would be measured in Gigs, not Megs. His estimate for the highest priced package was around $100/month. I'm on dial-up now, and I assume that the cheapest connection HawTel would provide to the Fiberoptic main would be vastly superior to that.
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They did my neighborhood in Kapoho last year.Highest speed promised was 15 Mb.In reality it was about 11 to begin with, now about 8 with less than 1 up.
Get a whitebox and maybe we can all try to pressure them to improve their service.
https://www.samknows.com/
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The tech I talked to claimed
Telcom has been bringing techs over from Oahu, claims of gigabit speed are probably true as far as the tech knows.
Highest speed promised was 15 Mb
Possible with ADSL2+ at a distance of about 7000 feet, but (again) that's the speed of the last-mile copper, without enough uplink you get 15Mbit to nowhere (like they do in Seaview).
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quote:
Originally posted by seekir
they showed up here on my road yesterday—he told me that they are installing "state of the art" fiberoptic cable for broadband
Hmmm, what road would that be? I got a lot right on Captains (paved road)... Do you know if that road got fiber installed?
Thanks for the updates and info!
I have an address a few houses down, but when I check for service hawaiian tel says nothing available. Maybe one will have to go down to the local office and ask what's available or will be in the next few months.
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Speaking as someone who has been through the process:
1. The nice folks on Oahu don't know anything about DSL availability in Puna, even when you can clearly see the crew and trucks installing fiber and DSLAMs.
2. Telcom makes no assumptions about the facilities at your house. You have to get phone service first, then they can upgrade (if available). Without some kind of phone service, your address does not exist.
3. Telcom makes no assumptions about the capability of facilities at your house. Once you have "basic" DSL, you might be able to upgrade to a higher speed.
4. The "local office" closed several years ago, so if you need to present ID for your DSL order, you will be mailing a copy to Oahu.
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quote:
Originally posted by kalakoa
Speaking as someone who has been through the process:
1. The nice folks on Oahu don't know anything about DSL availability in Puna, even when you can clearly see the crew and trucks installing fiber and DSLAMs.
2. Telcom makes no assumptions about the facilities at your house. You have to get phone service first, then they can upgrade (if available). Without some kind of phone service, your address does not exist.
3. Telcom makes no assumptions about the capability of facilities at your house. Once you have "basic" DSL, you might be able to upgrade to a higher speed.
4. The "local office" closed several years ago, so if you need to present ID for your DSL order, you will be mailing a copy to Oahu.
1. No longer true. Just give them an address.
2. No longer true. With an address you can order DSL by itself.
3. ???
4. No need for an ID to order anything from Hawaiian Telcom.
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Just my experience, your mileage may vary.
Telcom would only install "basic" 3Mbit DSL. I upgraded after it was working.
