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Appliance repairman needed
#11
Thank you for the offer Obie. I'm tempted to accept just to hang out with you a bit. Consider that an offer.

My stove problem is that the digital control panel went down. My previous stove died a similar death but in that case a gecko committed suicide on the motherboard. No gecko in this case.

I am suspecting the problem is either fixable such as find a broken power wire possibly chewed on by a mouse.....
or it is not fixable... bad motherboard.

I will offer this advise to any and all buying new appliances: Get the longest extended warranty you can.

Mahalo to all and Happy Holiday.
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#12
Rob, Is your stove a Samsung with the membrane touch pad? Are getting an “SE” error?
Puna:  Our roosters crow first!
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#13
Yep. A Samsung with a touch pad. Getting a dead blank screen.
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#14
Someone once recommended Puna Appliance--982-6444--(Colin) but have never used him. Any follow-up on Puna Appliance?
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#15
Had the same problem. It’s most likely a shorted touch panel. It will need to be replaced. You can buy them online from 90 to 150 bucks. It’s a 30 minute process to change one out.
I’m surprised this happened on what is a fairly new stove.
I did it myself with help from youtube.
If the new keypad doesn’t fix it, you will have a controller (main computer) fail.
Even if you don’t do it yourself, maybe this will give you an idea of what to expect.
Puna:  Our roosters crow first!
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#16
I helped a friend with their pad.
I removed the pad from back of stove.  Opened it, the inside had several dozen small cockroaches in it, probably because of the warmth.  I used a vacuum, then pressurized air to clean it out.  The roaches had either interrupted the electrical connections or caused other interference, but it works now.  I sprayed some roach spray around the pad after it was reinstalled, carefully, so as to not get inside the pad or on food preparation surfaces.
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#17
Thanks HOTPE, Good suggestion. Preemptively, when I bought the stove, I had sealed all access points to the electronics with fiberglas window screening. I have opened the section and it is clean as new. No bugs.

But your suggestion makes sense.
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