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Your (recent) experience with United
#21
OMG, alaskasteven,
I don't keep up on viral videos, so thanks! Loved it! [Big Grin]
Going on six million views ...

Reminded me of when one of my sons flew Aloha and looked out the window to see the luggage being loaded and the handlers (who were BIG guys) were not just putting the bags on the conveyor but lifting them overhead and smashing them down as hard as they could. He was shocked. Seemed they had issues ...

(no pets were harmed)

(have to reconfirm whether that was in KOA or HNL).
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#22

My pleasure, KathyH. On the same topic of United Airlines these related links may also be of interest:
http://www.youtube.com/watch?v=T_X-Qoh__...re=channel
and[url]
http://www.youtube.com/watch?v=h-UoERHaSQg[/url]

This positive creative response by Dave Carroll to negative corporate behavior has much to recommend it, imho.


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Nirvana vs Rick Astley
http://www.youtube.com/watch?v=NN75im_us4k

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Astonishing skill! This archer is a real-life Legolas and then some!
http://geekologie.com/2013/11/real-life-...rs-anc.php

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#23
I flew 2 Jack Russells from NH to Hilo thru United when I moved here and had no problems whatsoever. They were very good with the dogs! And their nervous wreck of a mom!Wink

mary blonde
Live Aloha
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#24
Thank you again for sharing and good wishes.
I guess it's 50/50 situation.We will come early and try our best.
___________________________
Whatever you assume,please
just ask a question first.
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#25
Hi Stillhope,

My wife and our dog flew United from LAX direct to Kona and had no problems at all. We specifically chose United for the non-stop route and it all worked out fine with the direct release. My personal preference is to fly Hawaiian, but for the dog's sake we chose the non stop and it was fine. No problems.

Here's the guidelines we followed:

Read all of the rules and follow them for the paperwork to complete, when to feed/water your pup, mark the crate, type of crate, etc.
Show up early with with your own container, yes they rent them, but they don't guarantee them
Get on the earliest flight you can. In the event there is a problem you can catch another that same day and not worry about the dates on the State of Hawaii paperwork.
Enjoy the ride.

In the big scheme of things, it was that easy.

Hmmm what else:
If one of your checked bags is 7 pounds over, well pull 7 pounds out and carry it on.
If you read and followed the airlines guidance on the dimensions for carry on baggage, you might possibly be the first person ever. Heck, my daypack kinda' fits, but my ukulele doesn't even come close and it's always a carry on...

Sean
See you in the surf
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#26
"If you read and followed the airlines guidance on the dimensions for carry on baggage, you might possibly be the first person ever. Heck, my daypack kinda' fits, but my ukulele doesn't even come close and it's always a carry on..."
[Smile][Smile][Smile]

Thank you,Sean!
I have my own (doggie own) crate and will be taking 9 am flight from LAX.
Since it's like 2 h drive to LA ..Would be 7 am OK for checking in or should I start earlier?
___________________________
Whatever you assume,please
just ask a question first.
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#27
Still hope, I would allow for three hours at LAX. Traffic will be better earlier too. Best wishes for your trip.

Aloha au i Hawai`i,
devany

www.myhawaiianhome.blogspot.com
www.eastbaypotters.blogspot.com
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#28
Thank you,Devany.I appreciate your support.
___________________________
Whatever you assume,please
just ask a question first.
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#29
Before you know it all of the details and worry will be behind you and you will have found yourself at the finish line! It seems like you are running a gauntlet, and it seems like it will never end, but it will and before you know it, you will be happily living on the big island.

Aloha au i Hawai`i,
devany

www.myhawaiianhome.blogspot.com
www.eastbaypotters.blogspot.com
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#30
We flew United with our 65 lb dog from DC to LA and then LA to Kona (with an overnight stay at LAX --- we took the same LA to Kona flight you're taking). Our only hassle was convincing the ticket agent and desk manager at Dulles Airport that dogs are now allowed to fly directly to Kona if all of the Hawaii importation procedures are followed. We argued for 20 minutes, showed all our Hawaii Gov't documentation, even referred her to United's own website (which is where we learned about the new Kona rules). But apparently a Xerox copy with a date of 2006 trumps all... Finally the agent at the next position took it upon himself to call Kona, who confirmed that we were right. Then the manager insisted we had to check the dog all the way through to Kona, despite the fact we had an 11 hour overnight layover in LA. AAARRRRGGGGHH! Fortunately, the LA United staff has their act together and knows all of the ins and outs of shipping pets to Hawaii. They released our dog to us for the night, checked her back in the next morning, and made sure all of the ducks were in a row. We were afraid our dog would be tramautized by the first leg of the flight and refuse to get back in her crate for flight two -- but she hopped right back in with no worries. After her TSA exam, they put the crate on the conveyor belt, and she took off like she was going into the tunnel of love Smile So StillHope, if you're flying from LAX, you're in good hands. My advice: get to LAX early, tip profusely, have all your paperwork easily available, and relax. If you want, freeze water in your dog's kennel dish..it will melt slowly en route. United will give you a receipt once you're on board confirming that the pet has been loaded, but I'd also advise to trust, but verify. Tell every United empoloyee you encounter that you are shipping a pet, and ask them to confirm that the pet is indeed on-board. You might also want to park yourself by a window as they load the plane to make sure your pet is loaded on. Decorating the kennel with day-glo paint will make it easier to spot (and harder for airport staff to miss...). Label the kennel with you pup's name, and attach a brief note to the baggage staff introducing your pet and pointing out any of his/her quirks. Jenny, the vet at Kona, is great and she speaks highly of United. All will be fine!
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