11-07-2010, 05:29 PM
AN UPDATE:
I don't know what mitigated it, but for the first time EVER I received an unsolicited call from ROADRUNNER technical people to find out if our services had been restored, when and if they were working without interruption. That call came in 4 hours after our service was restored. We were able to watch an entire Roku movie 1h 44m without interruption. I sat down to read email and service was bye bye. However, it was fleeting. So it is not yet fully restored.
Honestly, we've NEVER had problems with our internet until the CABLE sever incident back a few months ago. From then there has simply been nothing but problems but since NOV 1st far more than is routine. I have felt like I was on the old time dial up systems when you would get booted every 5 minutes and it would take 10 to dial up again! But, at least I have it now. Tomorrow is another day. I will compile my data and send them a letter requesting an accounting of what has happened. I feel badly for friends who live close by who still hadn't had theirs restored!!!
Toni, who is a 'critter lover'
www.write-matters.com
I don't know what mitigated it, but for the first time EVER I received an unsolicited call from ROADRUNNER technical people to find out if our services had been restored, when and if they were working without interruption. That call came in 4 hours after our service was restored. We were able to watch an entire Roku movie 1h 44m without interruption. I sat down to read email and service was bye bye. However, it was fleeting. So it is not yet fully restored.
Honestly, we've NEVER had problems with our internet until the CABLE sever incident back a few months ago. From then there has simply been nothing but problems but since NOV 1st far more than is routine. I have felt like I was on the old time dial up systems when you would get booted every 5 minutes and it would take 10 to dial up again! But, at least I have it now. Tomorrow is another day. I will compile my data and send them a letter requesting an accounting of what has happened. I feel badly for friends who live close by who still hadn't had theirs restored!!!
Toni, who is a 'critter lover'
www.write-matters.com
"Q might have done the right thing for the wrong reason, perhaps we need a good kick in our complacency to get us ready for what's ahead" -- Captain Picard, to Guinan (Q Who?)