01-10-2013, 08:28 AM
Carol, even Allegiant is bound by FAA and FTA regulations requiring that passengers be compensated for mechanical and airline administrative failures that lead to missed connections and/or hotel nights. If the plane was not cleared to fly over the ocean for anything other than weather, your student's family must be compensated for the hotel by law. Allegiant (and other airlines) frequently fail to point this out to their displaced passengers. Tell them to call now.