07-29-2018, 04:29 AM
Lloyds of london - lawsuit filed
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07-29-2018, 05:14 AM
We insure with Dongbu and we were not affected by lava but in other situations where we needed them we have had nothing but praise for them, which is unusual for me!
07-29-2018, 05:20 AM
I would second PaulW's praise for Dongbu - they are my carrier and, when I lost my house to arson last year, they couldn't have been more responsive.
07-29-2018, 05:23 AM
By the way, Dongbu has nothing to do with Lloyds of London, as far as I know.
07-29-2018, 06:51 AM
Several of the negative Yelp reviews were from people angry about Dongbu's (now doing business as DB, I think) attempt to cancel the Puna Medical office's insurance during the 2014 lava episode. Having said that, there were still quite a few negative reviews, especially in relation to their claims adjuster, John Mullen. They backed off on the medical ofice, but it wasn't a good PR move.
Getting back to Lloyd's, though, it was the 2014 lave flow that sent a lot of insurers in addition to Dongbu fleeing Lava Zones 1 and 2. Lloyd's became one of the "last resort" insurers, and I would hope that consumers would have checked their coverage carefully. If Lloyd's or their agents misrepresented the coverage, that's lawsuit worthy. If someone didn't know what they were buying through their own lack of diligence, that's something else. I find it hard to imagine, however, that somebody would buy a policy under those circumstances without asking, "Now I AM covered for volcanic eruptions and lava flows, right?"
07-29-2018, 08:31 AM
Dongbu has changed their name to DB Insurance. Lucky Goldstar also changed their name to LG, and that was to get away from the bad reputation Lucky Goldstar had. I’m not exactly sure why Dongbu changed, but looking at the reviews makes me think it’s the same as LG.
Puna: Our roosters crow first
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