The Lex Brodie effect

[Durian Fiend]

I stopped going there when they told me it was "illegal" for them to give my car back to me without buying a new tire for it first.

Wow.   What was your reply?  I'm assuming you didn't buy a new tire.

[terracore]

I stopped going there when they told me it was "illegal" for them to give my car back to me without buying a new tire for it first.

Wow.   What was your reply?  I'm assuming you didn't buy a new tire.

I asked why.  "It's too dangerous, it's a liability."

So I asked why they couldn't put the spare on.  He acted surprised that I had one.  They put it on even though it was mostly flat.   He said they "couldn't put air into a tire they didn't sell" because it was "too dangerous".

So I went in with a fully inflated, full sized tire, and came out with a mostly flat donut spare on, "for my safety".

Fortunately I had one of those 12v portable air compressors and was able to inflate the spare and drive it home, where I fixed the tire I wanted them to look at myself.   That was a few years ago.  I'm still driving on it.

The only reason I didn't fix it myself to begin with, is that I thought it was a tire they sold me that was under some kind of warranty that was voided for any DIY repairs.  Turns out it was one of the Costco tires that had a nail in it.  So I'm sure I probably voided the costco warranty.

I wasted an entire afternoon in their customer waiting area even though I had an appointment. (They were "behind") only to come out so frustrated with the time suck and their thinly veiled attempts to defraud me that I swore I'll never go back. And I won't. And hopefully, anybody who reads this won't either, for their own financial good and "safety".

['elepaio]

Salamat Mr.TC, yeah the brakes are bad scam is something we all need to share .. For whatever reason, women more susceptible to this .. even fighting they knowledgeable spouse. " Well,, they said__" line

.

[leilanidude]

Or " we can't let you leave "
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Lex Brodie's in Pahoa tried that line on me a few years ago.
They suddenly changed their mind when I asked the manager to wait while I called the police to come talk.